- Shipping Methods
We offer two services to most countries as standard.
ThaiPost Economy Airmail
EMS Express Mail Service
- Economy Airmail typically arrives in one to three weeks depending on country. You will see a more accurate estimate after you select your country in the 'Get Shipping Quote' during your order.
EMS Express typically arrives in 5 - 10 days depending on country. You will see a more accurate estimate after you select your country in the 'Get Shipping Quote' during your order.
Other Options may be availble upon request. Please contact us prior to purchase to discuss.
- Handling Times
We aim to pick, pack and dispatch items within 3-5 working days. If there are any unforeseen delays with your order, we will contact you via email.
All items are sent using a tracked shipping method.
You will find your tracking number at the bottom right of your shipment confirmation email.
Items can be tracked using the tracking page.
Once the item arrives into your country, your domestic postal service website will often provide the best information, using the same tracking number.
- Customs Fees & Import Duty
All items are sent DDU (Incoterms, Delivery Duty Unpaid).
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your order.
These additional charges required for customs clearance, are solely the responsibility of the recipient to pay.
When your order arrives at customs, either the courier or customs office will contact you directly to arrange for the payment of any charges that may be due.
PARTXPORT does not collect these charges, they are between you, as the importer, and your customs department.
We will not in any way refund, make a contribution to, or pay these charges for you.
For more information please contact your customs department.